How can I change the sender name to stop showing Jotform

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    Asked on September 23, 2017 at 11:16 PM

    I just set up an account and I see that when a form is completed the notification is seen as coming from JotForm. How do I change this. 

    Secondly, is there a video or write-up on setting 'Conditions'.  

    Thank you. 

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    Answered on September 23, 2017 at 11:57 PM

    It is possible to change the sender name via email settings, please see the next animation:

    If your goal is to send the emails from your own email address, it is recommended to use a custom SMTP sender:

    How to Setup SMTP for a Form

    Regarding conditions, we have a text guide:

    Smart Forms Using Conditional Logic

    More articles available in our User Guide section.