What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    notification emails are not coming through

    Asked by abqhomesearch on September 02, 2012 at 06:53 PM

    notification emails are not coming through i contacted my email host...gave them ip addresses to add...they are asking me the email address you send the notification from?

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    JotForm Support

    Answered by jonathan on September 02, 2012 at 07:30 PM

    Hi,

    We use Amazon SES to send email messages when the noreply@jotform.com Sender E-mail is selected.You can also whitelist amazonses.com and email.amazonses.com domains. 

    Please inform us if you have further inquiry.

    Thanks.