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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Got a problem with a form...

    Asked by zmacman on September 02, 2012 at 10:08 PM

    I have a problem with a form.

    I have a name and email as required in this form http://form.jotform.us/form/22351214352138. I link to it from www.gowatchtell.com

    And I have been getting several submissions with just the name... I have no way of sending them an email now....

    I need help now!!!! Please

     

    Thanks

    Thomas Malone

    Page URL:
    http://www.gowatchtell.com

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    JotForm Support

    Answered by Goldo on September 03, 2012 at 12:00 AM

    I just cloned your form and it works for me. Plus, an error shows when the required fields are not field.

    I'm afraid this could be a browser related issue. If your client's browser javascript is disabled, the user might be able to by-pass the required field checks. So, it is possible for them to submit without filling the required fields. It should only happen in very few cases.

    Hope this clarifies the issue. If you have further questions, please let us know. Thanks.