Birth date showing wrong why?

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    admin@kansaszombiehunters.com 
    Asked on September 24, 2017 at 03:11 PM

    The birth date portion on my waiver shows up the day earlier than was entered.  When someone enters the date of their birthday on my adult or my minor waiver form it shows the wrong date when reviewing and submitting.  It is always one day off.  One day earlier every time.  Need this fixed soon.  I have people filling out waivers now with wrong dates.

  • Profile Image
    Nik_C
    Answered on September 24, 2017 at 03:52 PM

    I tested your form but I wasn't able to replicate this issue, the birth date is showing correctly:

    Do you know if this issue is happening in certain Browser or device?

    Please let us know so we can run some additional tests.

    Thank you!

  • Profile Image
    admin@kansaszombiehunters.com 
    Answered on September 24, 2017 at 07:43 PM
    Can you try the minor/child waiver from that same web page? I remade the widget for the date on the adult waiver and it may have fixed it.
    Blessings,
    Marc Tucker
    ...
  • Profile Image
    Nik_C
    Answered on September 25, 2017 at 01:24 AM

    I tested the second form as well, but the same result:

    Birthdate is showing fine there as well. 

    Are you still able to recreate the problem on that form?

    We'll wait for your response.

    Thank you!

  • Profile Image
    admin@kansaszombiehunters.com 
    Answered on September 25, 2017 at 02:43 PM
    I think I found that if you click the mm/dd/yyyy and input it manually then it messes up. Can I fix that?
    Blessings,
    Marc Tucker
    ...
  • Profile Image
    Nik_C
    Answered on September 25, 2017 at 03:28 PM

    I tested your form again and followed your instructions but I'm still not able to replicate this problem:


    I cloned and tested in my account several times but still, the form is working as intended.

    Is this issue happening when submitting from some special device, like phone, tablet? Which Browser are you using?

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    KZHadmin
    Answered on September 28, 2017 at 04:43 PM
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  • Profile Image
    aubreybourke
    Answered on September 28, 2017 at 05:46 PM

    Looks like its an issue only you are facing on that one device. Can you tell us what device you are using and what browser?

    If you try load the form on another device it should work. So that's something you can try for now.