New layout view: Not all sections are translated

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    CitroBND
    Asked on September 24, 2017 at 11:32 PM

    Hi, in my 3 forms the progress card bar shows "1 of #" and "Show all" buttons. The same with "Previous" and "Netx" buttons.

    I need them in spanish like "1 de #" , "Mostrar todos", "Anterior" y "Siguente"

    I have tried changing the language of the forms in the configuration of each one, as well as the language in the general configuration of the account, without results.

     

    Help me please!!

    Best regards

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    Nik_C
    Answered on September 25, 2017 at 03:53 AM

    Thank you for bringing that to our attention. 

    I checked and I was able to replicate this issue so I will forward it to our backend team for further checking.

    Thank you!


  • Profile Image
    irem
    Answered on September 26, 2017 at 10:33 AM

    Hello,

    We are sorry for the inconvenience caused.

    First of all, you can change the ‘Previous’ button text in the Form Builder as seen in the screenshot below:


    Second, in order to change the progress bar texts, you need to add Form Translations to your form. You can follow the steps explained below:


    1. Go to Settings -> Form Language and set a form language then click Edit under Translations.


    2. Add a new language and click pen icon to edit this language.


    3. Go to Form Warnings -> Other and update the texts.


    4. After these steps, your form will look like this:


    Hope this helps!

    Please check it and let me know if you’ll need anything further.


    Thank you for contacting us!

  • Profile Image
    CitroBND
    Answered on October 03, 2017 at 07:43 PM
    Thanks for your answer.
    Id everything that you indicated in the mail but the fields "See all" and "of" still do not work. Please help
    It would help me a lot if you change it for me.
    Thanks !!!
    ---- On mar, 26 sep 2017 09:33:49 -0500 JotForm <noreply@jotform.com> wrote ----
    A new response has been received:
    Answered by irem
    Hello,
    We are sorry for the inconvenience caused.
    First of all, you can change the ‘Previous’ button text in the Form Builder as seen in the screenshot below:
    Second, in order to change the progress bar texts, you need to add Form Translations to your form. You can follow the steps explained below:
    1. Go to Settings -> Form Language and set a form language then click Edit under Translations.
    2. Add a new language and click pen icon to edit this language.
    3. Go to Form Warnings -> Other and update the texts.
    4. After these steps, your form will look like this:
    Hope this helps!
    Please check it and let me know if you’ll need anything further.
    Thank you for contacting us!
    View this thread on browser » Unsubscribe Thread
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  • Profile Image
    amy
    Answered on October 04, 2017 at 09:04 AM

    We are sorry for the inconvenience. You are right, unfortunately, you cannot translate these phrases without using the translation feature. If you set the form language English and then add Spanish as a translated language, you will see that "See All" and "of" will be translated. Please check my cloned form on this link: https://form.jotform.com/72763724223961

    Feel free to clone it on your end by following our user guide: How to Clone an Existing Form from a URL

    Since we cannot translate these expressions from English into another language without using the translation feature, I will create a new ticket about the issue.

    You will be informed via this thread when we fix the issue. 

  • Profile Image
    CitroBND
    Answered on October 06, 2017 at 05:43 PM
    Hi! Thanks for answer:
    Even in your clone looks bad :( I had already tried that option with Spanish from Spain and Spanish from Mexico! What can I do ??
    It's really urgent for me

    Regards!
    ---- On mié, 04 oct 2017 08:04:58 -0500 JotForm <noreply@jotform.com> wrote ----
    A new response has been received:
    Answered by amy
    We are sorry for the inconvenience. You are right, unfortunately, you cannot translate these phrases without using the translation feature. If you set the form language English and then add Spanish as a translated language, you will see that "See All" and "of" will be translated. Please check my cloned form on this link: https://form.jotform.com/72763724223961
    Feel free to clone it on your end by following our user guide: How to Clone an Existing Form from a URL
    Since we cannot translate these expressions from English into another language without using the translation feature, I will create a new ticket about the issue.
    You will be informed via this thread when we fix the issue.
    View this thread on browser » Unsubscribe Thread
    1507122298
    ...
  • Profile Image
    Mike
    Answered on October 06, 2017 at 08:16 PM

    Could you please provide us with a link to your form where you have added the translations but they do not work?