How can I have the formatting of the text element in the form to get copied to the PDF copy of submission?

  • Whitegates
    Asked on September 25, 2017 at 2:35 AM

    Hi, wondering why the formats set in the text element do not follow through into the PDF form ?

  • John_Benson
    Replied on September 25, 2017 at 4:46 AM

    If you want to show the Text element to the PDF form, please enable the Show Headers and Texts on the Submissions page. Here's a screenshot:

    How can I have the formatting of the text element in the form to get copied to the PDF copy of submission? Image 1 Screenshot 20

    If you want to view your Submissions page, please follow this guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    I hope this information helps. Let us know if you need further assistance. Thank you.

  • Whitegates
    Replied on September 25, 2017 at 6:43 AM
    Yes already done that but the format of the text is not replicated in the PDF??
    Chris Davis
    DirectorWhitegates
    Whitegates Beeston, Sherwood & Lace Market
    T: 0115 9222222 / DD 0115 6846987
    Chris.davis@whitegates.co.uk
    www.whitegates.co.uk
    156 High Road • Beeston
    Nottinghamshire • NG9 2LN
    Pathway Investments Ltd t/a Whitegates Estate Agency
    Registered Office: 156 High Road Beeston, Nottingham, NG9 2LN
    Registered in England: 7565079. VAT No. 112544059.
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    ...
  • Welvin Support Team Lead
    Replied on September 25, 2017 at 8:20 AM

    Unfortunately, the PDF copy of the submission will just give you the standard design, not the design that you've made in the form builder. If you wish to customize the design, you can do it with the PDF customizer tool.

    https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    Or, do it with an external tool.

    https://www.jotform.com/help/457-How-to-Create-a-Customized-PDF-or-Google-Doc-for-Your-Submissions