I cannot login to my account and it shows auto-suspended

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    Asked on September 25, 2017 at 04:02 AM


    I just opened an account but I am unable to sign in! When I am trying to sign in, it shows that login auto-suspended warning each time. I did not even create a form yet. 

    Hope you can help me.

    Thank you,

    Arif Yilmaz

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    Answered on September 25, 2017 at 05:22 AM

    I checked your account and I can see that you have two (2) forms that were created. This form (http://www.jotformpro.com/form/72663999561979) was detected by our Phishing Detector as a possible for phishing activities. However, as per further checking the form, it seems there are no form fields that is against our Terms of Use. Perhaps this is just regarded as false positive. With this, I have re-activated your account. 

    Sorry for the inconvenience. If you have further questions or need further assistance, please let us know.