What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change the senders name?

    Asked by gakoy on September 03, 2012 at 05:14 AM

    Can I change the senders name form Jotform to my company's name? How can I do?

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    Answered by on September 03, 2012 at 05:54 AM

    Thank you very much, I looked at Email Notification but I couldn't see.

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    Answered by ItalyTech on September 03, 2012 at 06:30 AM

    Hi, can you explain us what field you need to change ? Where do you see reference to Jotform ? Thanks. Alessandro

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    Answered by gori-mathew on September 03, 2012 at 07:03 AM

    Yes, you can change this by following the steps below:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open your form Notification, click on Reply-To and Recipient Settings

    3. Change the Sender's Name and  E-mail  from Jotform and noreply@jotform.com (as shown) to Your_Company_Name and email .

    (see link below for the screenshot on which you need to change the two fields)


    Remember to set fields within your form that your company name and email, this will ensure it is included among options to choose from when selectin g Sender's name.

    Lets know if you need further assistance.