JotForm Banner Assistance

  • Profile Image
    RandyRooter
    Asked on September 25, 2017 at 12:10 PM

    When I created the form all was well... and the captcha area looked and worked correctly (uploaded screenshot... maybe)

    One day the Jotform banner moved into the captcha area covering the captcha suggestion. (visit page listed)

    In the edit area everything appears O.K.

    Any thoughts?

    Thank you

    PS... how does one preview this post prior to sending?

  • Profile Image
    BJoanna
    Answered on September 25, 2017 at 01:11 PM

    Your form is embedded with the iFrame code, but the script part of the code is removed. The height of the iFrame code is set to 1000px and because of that the bottom of the form is cut off. To resolve this issue you can increase the height of the iFrame code to 1200px. 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70001542013131" frameborder="0"i style="width:100%; height:1200px; border:none;" scrolling="no"> </iframe>

    You can also re-embed your form with the iFrame code, without removing the script part of the code:

    Getting the Form iFrame Code

    Hope this helps to solve the issue.

  • Profile Image
    RandyRooter
    Answered on September 25, 2017 at 03:21 PM

    Thank for your quick reply... had to tinker with it a little... but all good now.