Why is my account downgraded?

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    Asked on September 25, 2017 at 01:35 PM

    I paid for two years last year- as of this morning my account is downgraded. 

    I am losing applicants!


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    Answered on September 25, 2017 at 02:47 PM

    I believe this is similar to your concern in the thread https://www.jotform.com/answers/941475. We are already responding to that thread.