Egnyte: JotForm form is not sending submitted information to the Egnyte account.

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    Asked on September 25, 2017 at 02:22 PM

    I am a desktop support technician at Campbell University and we have a user, that it having a problem between Egnyte and JotForm. I have replicated the issue on my own and can not resolve it.  

    I have created a JotForm account and a test form.  I have also integrated it with Egnyte, successfully. When a form is submitted I receive notice via email, but nothing ever shows up in Egnyte. 

    I used the instructions provided by JotForm found here:

    What am I missing or is there a problem between JotForm and Egnyte?

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    Answered on September 25, 2017 at 03:58 PM

    I was able to replicate the issue, I will forward it to our second level and we will update you as soon as possible.