Mobile View: Form not showing fully

  • carolineondesign
    Asked on September 25, 2017 at 2:51 PM
    One other issue though … on my mobile version, the form shows up about 80-90% but the bottom of the form is not visible (the last question or two) and there is no submit button. Are you able to look into this? Thank you SO much!!! Your help is invaluable to me!
  • Kiran Support Team Lead
    Replied on September 25, 2017 at 3:58 PM

    Would it be possible to add custom CSS code to the theme being used on your website? If so, please try adding the following CSS code. You may take assistance from the theme developer if you do not know how to add CSS code to the theme.

    @media screen and (min-width: 10px) and (max-width: 540px){

        #JotFormIFrame-72656865924168 {

            height: 3950px; 

        }

    }

    If not, you may consider increasing height of the iframe on the form embed code to 3950px. Please see the screenshot below:

    Mobile View: Form not showing fully Image 1 Screenshot 20

    Hope this information helps!  Please get back to us if you need any further assistance. We will be happy to help. 

  • carolineondesign
    Replied on September 25, 2017 at 5:43 PM
    I will ask my web designer to add the code. Thanks!!
    ...