Emails are not being sent

  • Steve6516
    Asked on September 25, 2017 at 3:46 PM

    I am not getting any of the autoresponder and the results email. What am i doing wrong?

  • Mike
    Replied on September 25, 2017 at 4:31 PM

    Since you use a custom SMTP sender, the issue might be related to some changes on your SMTP provider side.

    First of all, please make sure that your SMTP settings are correct at JotForm:

    How to Edit/Delete Sender Emails on SMTP Settings

    If you need any further assistance, please let us know.