Out of Space

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    Asked on September 25, 2017 at 06:27 PM

    We're being told we are out of space, but we deleted all our old forms and it's not opening up any more space. When will we be able to use the forms again without having to upgrade?


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    Answered on September 25, 2017 at 09:13 PM

    I checked your account and I can see that you have reached the monthly submissions limit. As of checking, you have 113 submissions. If you do not want to upgrade your account, you can wait for the monthly limit reset which happens every first day of the month. 

    You can also complete a task to increase your submission limit. To do that, please log into your account and click this link: https://www.jotform.com/myaccount/getMore

    For more information about account usage and limits, please open this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits