- JoshuaLKYAsked on September 25, 2017 at 08:18 PM
Hi, I am writing about the suspended account I have used for a while. The account is for homework purpose and I don't know why my account has been suspended. Please help me fix my account.
- JotForm SupportJohn_BensonAnswered on September 25, 2017 at 11:20 PM
I checked your form and I can see that it is asking for a password. As per our terms, collecting sensitive information are not allowed here in JotForm.
I have removed the guilty fields and re-activated your account immediately so you can manage your forms properly.
I hope this helps. Please contact us again if you need further assistance.