My account has been autosuspended

  • JoshuaLKY
    Asked on September 25, 2017 at 8:18 PM

    To JotForm:

    Hi, I am writing about the suspended account I have used for a while. The account is for homework purpose and I don't know why my account has been suspended. Please help me fix my account.

    Joshua

    account owner

  • John_Benson
    Replied on September 25, 2017 at 11:20 PM

    I checked your form and I can see that it is asking for a password. As per our terms, collecting sensitive information are not allowed here in JotForm. 

    My account has been autosuspended Image 1 Screenshot 30 My account has been autosuspended Image 2 Screenshot 41

    I have removed the guilty fields and re-activated your account immediately so you can manage your forms properly.

    I hope this helps. Please contact us again if you need further assistance.