ERR_SSL_PROTOCOL_ERROR

  • Profile Image
    hrantdinkfoundation
    Asked on September 26, 2017 at 12:32 AM

    Hi,

    I am getting unsecure warning message when I try to open below link: 

    https://form.jotformeu.com/hrantdinkfoundation/travelgrant   // ERR_SSL_PROTOCOL_ERROR

    Can you please support me to fix this issue?


    Best,


    Nazlı 


  • Profile Image
    candy
    Answered on September 26, 2017 at 03:28 AM

    Dear Nazlı,

    I have checked your account and your forms. I couldn't find any issue with your forms. 
    However, the link that you have written in your thread(https://form.jotformeu.com/hrantdinkfoundation/travelgrant) doesn't work for any of your forms. Please do not use this link to reach your forms, yet.  

    I have checked your form settings on your side and I have seen that you didn't set any custom URL yet to your forms as seen in the following screenshot: 

    Maybe, you had set it first and then it is changed accidentally.

    If you want to use custom URLs of your forms, please set again as you can see in the following guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form  

    I hope this clarification helps.