Unable to save changes in "Get Price From" of "Stripe" payment tool.

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    homeintegrity2017
    Asked on September 26, 2017 at 01:00 AM

    Hi team... This is driving me slightly crazy.

    I have a simple requirement to pass a value to the Amount Due field on a Stripe payment widget. I can do this without a problem using url parameters, however the value is editable and we don't want that to be the case.

    In order to make it non-editable, from what I can see... I need to base the value on a calculated field (as per this forum post https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field)... If I do this however  I have no joy at all... The calculation works, but the Amount Due field does not change... Here is my form 

    https://form.jotform.co/72678941987883

    The Stripe Payment widget does not retain the calculation field as a "Get Price From" option... I can set it... however, after I save and exit then come back, it is no longer selected. 


    What am I doing wrong... This should be pretty simple... 


    Thanks

  • Profile Image
    ashwin_d
    Answered on September 26, 2017 at 03:58 AM

    I'm sorry for the trouble caused to you. 

    Did you click on the "Save" button of the stripe wizard? I did edit your form and I was able to save the changes to "Get Price From" from "Quote Value Calculation". Please check the screenshot below:


    Please check your form and get back to us if the changes are still not reflecting.

    We will wait for your response.

  • Profile Image
    homeintegrity2017
    Answered on October 01, 2017 at 08:56 AM

    Thanks Ashwin

    I'm so used to JF auto saving that I never even saw the save button. My apologies :-)