Unable to save changes in "Get Price From" of "Stripe" payment tool.

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    Asked on September 26, 2017 at 01:00 AM

    Hi team... This is driving me slightly crazy.

    I have a simple requirement to pass a value to the Amount Due field on a Stripe payment widget. I can do this without a problem using url parameters, however the value is editable and we don't want that to be the case.

    In order to make it non-editable, from what I can see... I need to base the value on a calculated field (as per this forum post https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field)... If I do this however  I have no joy at all... The calculation works, but the Amount Due field does not change... Here is my form 


    The Stripe Payment widget does not retain the calculation field as a "Get Price From" option... I can set it... however, after I save and exit then come back, it is no longer selected. 

    What am I doing wrong... This should be pretty simple... 


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    Answered on September 26, 2017 at 03:58 AM

    I'm sorry for the trouble caused to you. 

    Did you click on the "Save" button of the stripe wizard? I did edit your form and I was able to save the changes to "Get Price From" from "Quote Value Calculation". Please check the screenshot below:

    Please check your form and get back to us if the changes are still not reflecting.

    We will wait for your response.

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    Answered on October 01, 2017 at 08:56 AM

    Thanks Ashwin

    I'm so used to JF auto saving that I never even saw the save button. My apologies :-)