I cannot find options to work with sections and pages in my form

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    Asked on September 26, 2017 at 05:31 AM

    Hi there,

    I was given an article by customer support on how to insert sections and pages onto my form, but as you can see from my screenshot, this is not available to me.

    Is there nay reason why?

    Is my account able to use such features?

    Many Thanks

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    Answered on September 26, 2017 at 05:46 AM


    I can see that you are using our New Form Layout which is called 'Card Forms'.

    Since these 'Card Forms' are already divided to sections and pages by default, you are not seeing those options in your Form Builder.

    If you want to acquire those options in your form builder, you have to change the New Form Layout(Card Layout) to Legacy Form Layout(Single Form Layout).

    If you want to change this to Legacy Layout, you have to go to your Settings-> Form Settings-> Show More Options and then scroll down to change your Form Layout drop down from New Layout to Legacy Layout.

    Please keep in mind, if you select this option, you form will be changed to a Single page layout form.

    Let us know if yo have any further query.