Out of space

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    Asked on September 26, 2017 at 08:47 AM


    I got a pop-up message that we are out of space and need to upgrade.

    I started deleting very old files that we no longer need, will we be able to continue with the service without upgrading if enough files are deleted?


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    Answered on September 26, 2017 at 10:33 AM

    I checked your account and can confirm you are over your limit by approx. 30MB.

    Yes, if you delete your old files that you don't need, it will free up some space.

    Bear in mind that paid plans start at 19USD per month. And if you do upgrade you will have 10GB of storage space on the Bronze account.

    If you would rather save the money may I suggest to store your submissions on Google Drive and regularly delete your submissions in JotForm to stay under your limit:

    How to Integrate a Form with Google Drive