What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It the SSL feature included in the pay service?

    Asked by RATEX on September 03, 2012 at 03:15 PM


    For what our needs are this service looks amazingly better than the provider we had/just left. We have created all of our forms and are ready to sign-up for the pay service. However, I do have a question regarding the SSL service and it is once we start paying for JotForm is the SSL feature automatically enabled or do we have to purchase it separately (through your provider).

    Sandy Chung

    RATEX Credit Solutions, LLC.

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    Answered by gori-mathew on September 03, 2012 at 03:30 PM

    Hi Sandy;

    JotForm has SSL feature, so you do not need an SSL certificate. You can just link to https:// form page and the form and submissions will be served securely.

    The simplest way to use the SSL feature is to just append an "s" to the "http" portion of your form's URL and provide a link on your page to the form.

    However, if you want to embed that version into a page (instead of just providing a link) the page itself would need to be secure: its address would have to start with https://

    However, if you need to add the form to your web page you will need a security certificate since it is on your site.

    For more details, kindly you may look at this link: http://www.jotform.com/answers/4728-Are-form-submissions-HIPPA-compliant

    Hopefully you found this explanation useful. If you need clarification, please don't hesitate to ask.