I am looking to add a spinner or counter to a new form and it doesn't seem to be one of the options

  • BWEKAFE
    Asked on September 26, 2017 at 12:35 PM

    Hello!  I have used your software in the past and was able to add more features to the forms then is currently available.  Specifically I am looking to add a spinner or counter to a new form and it doesn't seem to be one of the options.  Could you let me know if this feature has been deleted or is only available for certain account types? (I'm currently on the free account).  I look forward to hearing back!  Thank you very much!  

  • David JotForm Support
    Replied on September 26, 2017 at 1:21 PM

    The spinner, scale rating and star rating are all under the basic form fields menu:

    I am looking to add a spinner or counter to a new form and it doesnt seem to be one of the options Image 1 Screenshot 20

    If you are using the new form layout, the spinner and scale rating field are not available, however, it looks like you are still using the old layout.

  • BWEKAFE
    Replied on September 26, 2017 at 2:19 PM

    Thanks David!  I was expecting it to be in the basic forms field but it is not. I guess I must be using the new form layout after all. So is this feature not available anymore?  IF so, what a bummer...why was it taken down?  Thank you!

  • David JotForm Support
    Replied on September 26, 2017 at 2:26 PM

    I tested with your form and the fields are there:

    I am looking to add a spinner or counter to a new form and it doesnt seem to be one of the options Image 1 Screenshot 20

    Scroll down a bit in the basic fields menu and they should be there.