Out of space due to spam

  • brandevolution
    Asked on September 26, 2017 at 1:21 PM

    I had a spammer spam my jot for about 200x yesterday and now its saying I'm out of space.  what can be done to fix this?

  • Elton Support Team Lead
    Replied on September 26, 2017 at 2:28 PM

    Fixed. Your submissions counter should now reflect the submissions made only this month.

    I can also see from the logs that you were receiving too many spam submissions. By simply adding a captcha to your form would help prevent this.

    Out of space due to spam Image 1 Screenshot 20

    We have also recently implemented a rate limit on the form. This means that a single IP address can only submit 60 submissions per minute. This is to protect the form from abuse/spam bots.