Are you allowing to collect debit and credit card information?

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    Asked on September 26, 2017 at 04:35 PM

    Does your level 1 compliance now allow me to collect debit and credit card info and checking account numbers and routing numbers in the forms without having to immediately process a payment via one of your approved payment integration partners? (I ask because we prefer to manually enter our clients card information in the merchant account system ourselves.)

    This is a re-post of a comment on Jotform is Now PCI DSS Service Provider Level I Compliant

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    Answered on September 26, 2017 at 04:49 PM

    The short answer is no, from what I can see, our terms regarding the sensitive data collection are not changed.

    However, let me please escalate your inquiry to our next level support. We will get back to you when we have any more information.

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    Answered on September 28, 2017 at 10:06 AM

    Collecting credit card details without using a payment integration is still forbidden due to violating our terms of use. In other words, you can not collect this information with a simple textbox field. 

    On the other hand, if you want to collect CC details to collect payments manually at a later time, we can suggest you to use "Authorization Only" feature which is being at our payment integrations. You can find more details in the following user guide: