Forms not connecting to PayPal.

  • Profile Image
    Asked on September 26, 2017 at 05:54 PM
  • Profile Image
    Answered on September 26, 2017 at 07:45 PM

    I have checked the forms on your account and they seem to be redirecting to the PayPal payment page without any problem: 

    I have noticed that your payment field is not required and your products have a quantity selector, please note that even if your users select a product, but if they leave the quantity field empty the form will not redirect to the PayPal payment page. 

    I would recommend you to set the field to be required instead: 

    If the issue persists, please provide us more details about it, we will be glad to take another look to your forms.