Why Mobile File Upload Failing?

  • Profile Image
    LiveLoveArt
    Asked on September 26, 2017 at 11:58 PM

    I just created a form at https://www.live-love-art.com/join-our-artisan-team/ which works fine on my desktop but on my mobile any picture I try to upload says Failed

    Any idea why it is not working on the mobile, but works on my laptop?

  • Profile Image
    Nik_C
    Answered on September 27, 2017 at 02:01 AM

    I tested your URL from my iPhone and it worked fine:

    If the issue persists please let us know from which phone you were testing your website.

    Thank you!

  • Profile Image
    LiveLoveArt
    Answered on September 27, 2017 at 01:39 PM

    I am using an android. It actually works on the Chrome browser but not the Internet browser 


  • Profile Image
    Nik_C
    Answered on September 27, 2017 at 02:42 PM

    I tested with an Internet browser on Android phone, but still, I wasn't able to replicate this issue.

    Could you please try using a different network while uploading your file and see if the issue persists?

    If it does, please let us know on which phone did you test your form.

    Thank you!