Question About E signiture

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    thiesend
    Asked on September 27, 2017 at 06:49 AM

    Dear Sir Madam,


    We love your system and it works great for our goal as a conformation for users to obtain their hardware. I have just one question. We use the widget E-signature which works fine, but when i try to send this with the user in the email it won't show in the email. It just shows a a hyperlink. We use outlook 2016 as our mail program. Is there any way to adjust this or to use another widget?

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    John_Benson
    Answered on September 27, 2017 at 10:14 AM

    I tested our E-Signature widget and it is working properly. I used Gmail account to test it and the E-signature image is showing properly, see image below:

    Could you please try checking your Outlook 2016 settings? You can also try contacting Outlook Mail Program support regarding on this issue. 

    Let us know how it goes. Thank you.