Unable to see forms under any folders at my forms page.

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    cadeinsurance
    Asked on September 27, 2017 at 08:51 AM

    We have created a form with shared access between several users. This morning, the users with whom it has been shared cannot see the form, though the user who created it still has access. Instead, the shared users see a small file folder on the left of their screen with the group name, but no ability to click or access. 

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    Rose
    Answered on September 27, 2017 at 09:42 AM

    We are sorry for this inconvenience.

    The problem should be fixed now. Please check and let us know if the problem still persists on your side. 

    Thank you in advance for your understanding. 

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    cadeinsurance
    Answered on September 27, 2017 at 10:43 AM

    Perfect – Resolved! Thank you!!