Appointment Slots: Why is it not the widget updating the available numbers?

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    xeniav
    Asked on September 27, 2017 at 11:27 AM

    Ok! now it's working...but it always stays at 25. I was hoping it would automatically keep track. Is this possible?

    Thanks!

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    Kevin_G
    Answered on September 27, 2017 at 11:33 AM

    I have been testing your form and can see what you're reporting. It seems like the issue is related to the connection the widget has with your API. 

    May you please try deleting an adding the widget to your form? 

    Please let us know how it goes. 

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    xeniav
    Answered on September 27, 2017 at 01:23 PM

    Hi Kevin thanks


    You mean deleting the current checkbox and adding another one?? If not, could you walk me through it? like step by step for dummies?


    thanks!

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    Kevin_G
    Answered on September 27, 2017 at 01:52 PM

    Yes, deleting the current widget should resolve any issue with the current one. To delete a widget you need to edit your form in the form builder and select the widget, once selected click on the delete button:

    Add it once again to get a fresh version of the widget including the API key: 

    I also cloned your form and the widget seems to be working on my end: https://form.jotformpro.com/72695305457969 

    I hope this helps. 

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    xeniav
    Answered on September 28, 2017 at 04:22 AM

    I think it's working now!!! yeeey!! I'll let you know if needed.

    Thanks a lot!! :D :D :D