What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    'Get PDF' copy of form submission not working?

    Asked by slioch999 on September 04, 2012 at 06:39 AM

    I have been trying to view pdf versions of form submissions and it is not working.

    This is both from clicking on the 'Get PDF' button on the site and also using direct URLs.

    I would be grateful for a response.


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    JotForm Support

    Answered by Goldo on September 04, 2012 at 07:50 AM

    I have tried two of your form 'BrochureSelect - Honeymoon form' and 'BrochureSelect - Designer Kitchens' - the Get PDF seems to work for me.

    Have you tried using a differrent browser? Please also provide us the form id in question so that we can check. Thanks!

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    Answered by slioch999 on September 04, 2012 at 09:08 AM

    Thanks - it was a browser issue.