- theplacementexchangeAsked on September 27, 2017 at 01:32 PM
I updated our subscription based on the price that was displayed, which $9.50/month--not $19/month.
Please place us back on our previous $9.95/month subscription. Thank you
- JotForm SupportliyamAnswered on September 27, 2017 at 02:44 PM
I have now processed the switching of your subscription back to how it should be (Premium). It should reflect now the status on your end. Also, a partial refund has been processed in relation to the change. Please give it around 3-5 banking days for the amount to be credited back to you.
If you have other questions, please let us know.