For some reason my forms in your dashboard are frozen. I click on them and nothing happens

For some reason my forms in your dashboard are frozen. I click on them and nothing happens

Please help! We need to download the submissions files on a couple of our forms

Please help! We need to download the submissions files on a couple of our forms

I tried accessing the dashboard using your account and it seems fine. Have you tried using a different web browser? or can your clear your browser's cache.

This link will guide you on how to do it. http://www.refreshyourcache.com/en/home/

Let me know how it goes.