What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
  • Profile Image
    JotForm Support

    Answered by liyam on September 04, 2012 at 07:53 AM

    Hello dpj.  Can you give some exact details of changes that you have made and which does not appear on your website?  So far I tried changing the content of your free text (HTML) element and was able to see the changes made.  Can you try clearing your browser's cache after making some changes if in case that it might have something to do with your temporary internet files?

    Will look forward to your response.

    Thanks.

  • Profile Image

    Answered by dpj on September 04, 2012 at 08:44 AM

    Hi, The Form has a compress function that dosen´t appear on my site. And the html has new text aswell. Se picture.

     


  • Profile Image
    JotForm Support

    Answered by idarktech on September 04, 2012 at 09:09 AM

    @dpj

    Actually I can don't see any differences with your form in jotform and the one embedded in your site. They seem to appear completely the same here. Can you please try pressing ctrl+f5 on your keyboard while you are on your page? You might be viewing the cache version of your site. Check this:
  • Profile Image

    Answered by dpj on September 04, 2012 at 09:23 AM

    I have tried to update with ctrl+f5 on IE, FireFox, Chrome and Safari and i still got the same form as before?

  • Profile Image

    Answered by dpj on September 04, 2012 at 09:27 AM

    I have created a new form now that works.

  • Profile Image
    JotForm Support

    Answered by Deygus on September 04, 2012 at 09:32 AM

    That is good to hear and on behalf of my colleagues we are glad you found a feasible solution. If you have further questions or need help with anything else don't hesitate to ask us!