My account is Suspended

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    Asked on September 27, 2017 at 02:19 PM

    Sorry, I cant log into my account it is suspended.


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    Answered on September 27, 2017 at 03:24 PM

    Your account is suspended because of the form Project 301 Service.

    Inside of this form you have a field that is used to collect the user's login credentials (password) and that is against our Terms of Use

    Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    In order to activate your account, it is required to agree with our terms. The password field also has to be deleted from the form. 

    Please let us know if you agree with our terms and we will delete the password field and activate your account.