What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working since i signed up with you for paid account

    Asked by expressbanners on September 04, 2012 at 07:54 AM

    we have a form on www.expressbanners.ltd.uk which was working fine we then got told we had run out of space, and signed up to the paid account because it was so useful, but now our form says invalid url or something, can you tell us how to sort it out please


    Alan Foster

    Express Banners Ltd


    Page URL:

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    JotForm Support

    Answered by liyam on September 04, 2012 at 08:01 AM

    Hello Alan.  Please change the iframe code's src value from:




    Please let us know if you're still having problems with your form after the change.


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    Answered by expressbanners on September 04, 2012 at 08:06 AM
    thank you
    it worked
    Express Banners