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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not working since i signed up with you for paid account

    Asked by expressbanners on September 04, 2012 at 07:54 AM

    we have a form on www.expressbanners.ltd.uk which was working fine we then got told we had run out of space, and signed up to the paid account because it was so useful, but now our form says invalid url or something, can you tell us how to sort it out please

     

    Alan Foster

    Express Banners Ltd

    UK

    Page URL:
    https://www.expressbanners.ltd.uk/Articles.asp?ID=259

    Screenshot
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    JotForm Support

    Answered by liyam on September 04, 2012 at 08:01 AM

    Hello Alan.  Please change the iframe code's src value from:

    http://form.jotformeu.com/form/21844663908361

    to

    http://www.jotformeu.com/form/21844663908361

    Please let us know if you're still having problems with your form after the change.

    Thanks.

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    Answered by expressbanners on September 04, 2012 at 08:06 AM
    thank you
    it worked
    Alan
    Express Banners