why does my password keep getting suspended?

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    charlidesign17 
    Asked on September 28, 2017 at 01:58 AM

    everytime I reset my password it I cant log in - the error says it is Autosuspended?

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    philis
    Answered on September 28, 2017 at 02:27 AM

    I have checked your account and seen that it is autosuspended by our phishing detector tool since one of your forms (ID: 72693130409859) contains a field asking for user login credentials, which violates our terms of use

    This field has been removed and your account has been reactivated. Please do not create forms that are against our terms of use or your account will be suspended again. Hope this will help. Let us know if you need further assistance.

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    charlidesign17 
    Answered on September 28, 2017 at 02:43 AM
    so I cannot use a Jot Form to create a member log in on my Wix page that
    have password protected?
    ...
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    liyam
    Answered on September 28, 2017 at 03:09 AM

    Unfortunately, no. There is always a presumption by our filters that having such fields would mean that there is an intended collection of such sensitive data from unsuspecting users. We had to address the proliferation of illegal activities which our system was being used for such. So we have no choice but to be strict on this matter.

    Thank you for your understanding and we apologize for this inconvenience.