Why are my forms not saving?

  • rodgoelz
    Asked on September 28, 2017 at 11:33 AM

    My most recent jotform template is not saving the changes I made.

  • Kevin Support Team Lead
    Replied on September 28, 2017 at 12:48 PM

    I have checked one of your forms and made a minor change, I noticed that the form reflects the change on the preview mode. 

    Why are my forms not saving? Image 1 Screenshot 20

    I cleared your forms cache so the latest version of your forms is loaded, please check on your end and let us know if the issue persists. 

    Here is also a guide that will help you clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    I hope this helps.