How long are back-ups saved on your servers?

  • Profile Image
    pozuid
    Asked on September 28, 2017 at 11:49 AM

    Can you tell me how long uploaded files, that I delete from my account, are still being stored on your servers (for back-up purposes)? I want my (deleted) files (which are privacy-sensitive) to be fully deleted a.s.a.p., so that their are no tracks left! Do you have a privacy-paper, in which these issues are clarified?

  • Profile Image
    david
    Answered on September 28, 2017 at 01:00 PM

    Files and submission data are removed immediately after they are deleted.  For better or for worse, we do not keep backups of deleted form data. 

    Here is our privacy policy:

    https://www.jotform.com/help/9-Privacy-Policy