What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Site forms not loading - launch of large event today!

    Asked by bwhcvwellness on September 04, 2012 at 10:03 AM

    Hi there, I saw that a forum ticket was logged about systems being unavailable. We launched a big event today with signups through Jotform. Could we be the reason for the high traffic? If so, could you increase our bandwidth?

    This is the page that the traffic is going to:

     

    http://giving.brighamandwomens.org/climbclub_waiver

    Page URL:
    http://giving.brighamandwomens.org/climbclub_waiver

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    JotForm Founder

    Answered by aytekin on September 04, 2012 at 11:18 AM

    I tested your form and it worked fine. Your form was not served by CDN so it should not have affected by the problem in the early morning.