How can I pass a calculation value to a payment field

  • Escapetraveler
    Asked on September 28, 2017 at 2:43 PM

    Hi David, great. I just cloned your form and now this works. So only thing left is how I  set up the payment button...I followed your instructions "How to Pass a Calculation to a Payment Field"...but I don't see any "submit" or "Pay now" button...and it doesn't seem to work. I don't see the option "Calculation" in the "Get price from" field on my form, like shown on your guidelines in "How to pass a Calculation to a Payment Field"...See attached screenshot. I tried all the options available in that field.

    This is the current form link I'm working on:https://form.jotformeu.com/72705801542351

    Thanks.


    How can I pass a calculation value to a payment field Image 1 Screenshot 20

  • David JotForm Support
    Replied on September 28, 2017 at 2:51 PM

    The form is showing the field ID'd.  The ID for your total field is "typeA120".  Set that as the field to get the total from.

    As for the submit button, it looks like yours has been deleted at some point.  Add a submit button to the form:

    How can I pass a calculation value to a payment field Image 1 Screenshot 20

  • Escapetraveler
    Replied on September 28, 2017 at 3:04 PM

    Thanks, David...I think I ned you to set this up for me so I can clone it, because I can't make it work. After I did what you suggested, nothing works...:-) Se attached screenshot. Although I choose an item it doesn't register - it still says "0"...

    https://form.jotformeu.com/72705801542351


  • David JotForm Support
    Replied on September 28, 2017 at 3:26 PM

    There was indeed some odd functionality when adding a payment field.  It was causing the calculations to break.  I removed the products and recreated the field and it looks to be working once again. 

    Here is a fully functional copy of the form:

    https://form.jotformpro.com/72706482552964

  • Escapetraveler
    Replied on September 28, 2017 at 3:51 PM

    Thanks a lot, David. Works perfectly now. It's very important to know that Jotform, you, are always there to help us out. Creating these forms can be a challenge. I will now ask my client to upgrade and I will of course suggest to all mu clients to use Jotform.

    Best,

    Bjarne

  • Mike_G JotForm Support
    Replied on September 28, 2017 at 4:43 PM

    On behalf of my colleague, David, you are most welcome! We are glad to know that everything in your form works now. We also appreciate your feedback towards Jotform. Feel free to contact us anytime should you have other questions or concerns.