Why is next skipping to the 'wrong' page?

  • BulletproofLabs
    Asked on September 28, 2017 at 3:45 PM

    Hello, I'm trying to set up a tracking form for my Job but when trying to skip pages based on the Conditional Logic feature it's going to the wrong page. Thank you in advance for your help.

     

    Bruce@bulletprooflabs.com

  • Support_Management Jotform Support
    Replied on September 28, 2017 at 4:48 PM

    Hello Bruce - I found 1 SKIP TO / HIDE A PAGE condition on this form and it was setup like this:

    Why is next skipping to the wrong page? Image 1 Screenshot 30

    This means if I pick "Bulletproof Cryotherapy", your form should skip to Page 5, which is "Body Composition Analysis".

    And your form behaved as expected when I tested it. Here's how it went from my perspective:

    Why is next skipping to the wrong page? Image 2 Screenshot 41

    Are you expecting a different outcome? If so, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.