- adeaAsked on September 28, 2017 at 04:18 PM
I have created a form that for some reason won't send the autoresponder to the submitter. I have tested with various email addresses to no avail. The notification works but not the autoresponder. I had set up a condition to have the autoresponder also send an email to my address and it was working. Thinking that maybe it was causing the problem I disabled the condition but it didn't help.
I tried various things I saw in the forum and even checked the Bounce list. Neither of the test emails I tried were on the list.
- JotForm SupportBDAVIDAnswered on September 28, 2017 at 05:11 PM
Please delete the condition, and leave the autoresponder as default. Also, once you delete the condition, would you allow us to do a real submission in your form to test it?