Autoresponder not working

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    adea 
    Asked on September 28, 2017 at 04:18 PM

    I have created a form that for some reason won't send the autoresponder to the submitter.  I have tested with various email addresses to no avail.  The notification works but not the autoresponder.  I had set up a condition to have the autoresponder also send an email to my address and it was working.  Thinking that maybe it was causing the problem I disabled the condition but it didn't help.

    I tried various things I saw in the forum and even checked the Bounce list.  Neither of the test emails I tried were on the list.

    HELP!


    Carolyn

  • Profile Image
    BDAVID
    Answered on September 28, 2017 at 05:11 PM

    Please delete the condition, and leave the autoresponder as default. Also, once you delete the condition, would you allow us to do a real submission in your form to test it?