Browser info no longer being forwarded via email after adding another hidden field

  • clembourn
    Asked on September 28, 2017 at 5:27 PM

    Ok I have added an extra field, hid it and repopulated it with my companys email. See here: https://monosnap.com/file/6eFQhI7n9H5oUBLeCQFLdi3XaimCvx

    Problem now is that the other hidden field that picks up browser details of the customer is now gone. See before and after here: https://monosnap.com/file/7ct4Ztb3a8tLgAI6CUfupBOjYoNNjQ

    (The workaround that makes it possible to have my companys email as sender IS WORKING!)

    Chris

  • David JotForm Support
    Replied on September 28, 2017 at 5:29 PM

    I was able to reproduce the issue in my clone of your form.  Applying a label to the field appears to have remedied the issue:

    Browser info no longer being forwarded via email after adding another hidden field Image 1 Screenshot 30

    Browser info no longer being forwarded via email after adding another hidden field Image 2 Screenshot 41

  • clembourn
    Replied on September 28, 2017 at 6:06 PM

    A bit messy workaround. Would be better if I could just input my email of choice.

    But thanx. It worked.

     

    Chris