Browser info no longer being forwarded via email after adding another hidden field

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clembourn
Asked on September 28, 2017 at 05:27 PM

Ok I have added an extra field, hid it and repopulated it with my companys email. See here: https://monosnap.com/file/6eFQhI7n9H5oUBLeCQFLdi3XaimCvx

Problem now is that the other hidden field that picks up browser details of the customer is now gone. See before and after here: https://monosnap.com/file/7ct4Ztb3a8tLgAI6CUfupBOjYoNNjQ

(The workaround that makes it possible to have my companys email as sender IS WORKING!)

Chris
JotForm Support

david
Answered on September 28, 2017 at 05:29 PM

I was able to reproduce the issue in my clone of your form. Applying a label to the field appears to have remedied the issue:
clembourn
Answered on September 28, 2017 at 06:06 PM

A bit messy workaround. Would be better if I could just input my email of choice.

But thanx. It worked.

Chris