- mamalatinausaAsked on September 28, 2017 at 10:29 PM
I already connected my form with Square and it seems to be working fine, but the Square logo is nowhere to be found and there are none of those little locks usually associated with secure transactions. I know Square provides that, how can I include it in my form so people have peace of mind when making a payment knowing that it's being processed by Square and not our website?
Thanks in advance for your help.Page URL:
- JotForm SupportJanAnswered on September 28, 2017 at 11:16 PM
All of our forms and submissions are using SSL. If you open the form using the direct link, you will see in the Address Bar that it is using HTTPS.
You may also insert a lock image in the form using the Image tool.
You can also encrypt your forms. For more information about form encryption, please check this guide: Encrypted-Forms-and-How-to-Use-Them.
Related guide: Enabling-Security-Certificate-Seal-on-Secure-Forms
Hope that helps. Thank you.
- mamalatinausaAnswered on September 29, 2017 at 02:59 PM
Thank you very much for your response. I understand the SSL certificate, my question maybe is a little more specific, can I show to someone visiting my site and filling the form that the payment is being managed by Square? Not only that they're safe but that the payments are being handled by them. How can I do that?
Thanks in advance for your kind help.
- JotForm SupportEltonCrisAnswered on September 29, 2017 at 03:25 PM
Normally, the way how form processes the payments through API will not show any information of the payment gateway within the form level. This is only visible in the source code. You will have to add that information manually through an image or text if you want your customers to be aware of the payment gateway used.
If you have more questions, let us know.