- conniptionPRINTSAsked on September 04, 2012 at 12:08 PM
I have a customer that just sent me this-I contiue to try and submit the application online and when i hit your submit button it asks me to please wait and it never goes any further.
- conniptionPRINTSAnswered on September 04, 2012 at 12:41 PM
I got the test form from Jot! Thanks! I guess it may be customer error or we had the editor open at the time she hit submit!?
- conniptionPRINTSAnswered on September 04, 2012 at 12:54 PM
she tried again and said || have tried several times and it greys the box and says please wait.
- JotForm SupportNeilVicenteAnswered on September 04, 2012 at 01:01 PM
Your form contains an upload field. The submit button will change to "Please wait..." while the upload process is ongoing.
If her connection is slow, and the file she's uploading is big, it will take a considerable amount of time before the upload is finished.