renewal already paid but system has not been updated

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    akashkoonjul
    Asked on September 29, 2017 at 08:05 AM

    My business is getting affected.  Note that Ive already paid $190 for renewal.  Some emails were shared in regards to payment issue prior than deactivation occurs.  Kindly assist to sort out my issue at your earliest. 

    Thx

    Akash

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    Kevin_G
    Answered on September 29, 2017 at 10:01 AM

    Apologies for the inconveniences this may have caused to you. 

    I can see you already opened another thread for this matter, you were already assisted on this thread: https://www.jotform.com/answers/1261047 

    Your account is currently reflecting your plan now.