What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to cancel

    Asked by jornadaPPGA on September 04, 2012 at 12:32 PM

    I have just upgraded my account but, althought it says on the pricing page that I could cancel it at anytime, I can't find out how it's done. Could you please let me know? (Obs.: I don't ittend to do it right now, but I'd rather know how to)

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 12:37 PM

    To cancel, simply go to your Account Settings page, click Switch Subscription, then click the Downgrade button at the bottom of the Basic (free) column.


    Hope this helps