Email notifications does not show the waiver statements just the signature

  • billbelfert
    Asked on September 29, 2017 at 10:01 AM

    Submission email does not show the online waiver statements just the signature 

    Jotform Thread 1261147 Screenshot
  • Jan
    Replied on September 29, 2017 at 11:14 AM

    Please take note that the Text field will not appear automatically in the email content. You need to manually enter it using the email editor.

    Email notifications does not show the waiver statements just the signature Image 1 Screenshot 50

    I recommend you to enable the PDF attachment in the email notification. In this way, there will be a PDF submission file attached to the email message. You can do this in the Advanced tab.

    Email notifications does not show the waiver statements just the signature Image 2 Screenshot 61

    After that, you need to go to the Submissions page and enable the "Show Headers and Text" option. This option will allow the headers and text fields to appear in the PDF file. Please refer to this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF.

    Email notifications does not show the waiver statements just the signature Image 3 Screenshot 72

    Here's the result:

    Email notifications does not show the waiver statements just the signature Image 4 Screenshot 83

    Hope that helps. Thank you.

  • Bill
    Replied on September 29, 2017 at 11:18 AM

    Yes, helps a lot thank you so much Jan.