Cancellation Policy

  • Profile Image
    ggabriel3
    Asked on September 29, 2017 at 10:23 AM

    We are thinking of signing up, but we want to know first if there is a contract or what is your cancellation policy?

  • Profile Image
    John_Benson
    Answered on September 29, 2017 at 11:17 AM

    If for any reason you decided to cancel your account within 30 days of your payment, we’ll issue a full refund. To do so, just email the JotForm Support Team at support@jotform.com or contact us here in the Support Forum. For more information, you can visit our Terms of use.

    If you want to upgrade your account, please follow this guide: How to Upgrade My Account

    Let us know if you have any questions. Thank you.