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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Docs Integration stopped working and won't work....

    Asked by jpfcvw on September 04, 2012 at 01:01 PM

    My Simple Registration Form stopped sending results to Google Docs and when I try to integrate I get an error.



    Page URL:

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    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 01:17 PM

    What is the specific error message that you get when trying to integrate?

    Has your form always been titled "Simple Registration Form"?

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    Answered by jpfcvw on September 04, 2012 at 01:28 PM

    It just says, "An error occurred during integration."


    I've tried same name, different name.  Reintegrating from scratch....nothing works.

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    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 01:41 PM

    Sorry for the inconvenience. I was able to reproduce this error on my end.

    With that said, I immediately forwarded a report ticket to our developers to have this issue fixed.

    We will contact you as soon as we have rectified the problem. Thanks!

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    JotForm Founder

    Answered by aytekin on September 05, 2012 at 10:41 AM

    Google Docs integration problem is now fixed.

    Thank you for your patience.